Lakewood Mercedes-Benz Repair

I recently bought a 2011 Mercedes E550 Coupe and it had about 36,000 miles on it. When it got to 40,000, I took it to German Motors. I went to the shop to "check it out" before I was willing to take my car in. I was very impressed with the cleanliness and lighting in the shop. I made an appt. for 2 days later, I could've taken it the next day (the local Mercedes dealer was booked up for over 3 weeks. I needed a 40K service. Zach was great. They had my car ready the next day and only did the work that the car needed. My w/s washer reservoir was cracked and I had them replace that along with the other work that was listed. The total bill was still $350 less than the dealer charges for a "Service B", and that included the new reservoir! Very happy with the work and will have my car serviced/repaired at their shop as long as I own it.

German Motors is absolutely the BOMB. I've been using Mark and his team at German Motors since 1992. The service is superb, the work is impeccable, and everyone is always friendly and helpful. So I show up today with my 2001 ML320, and a detailed explanation of my exact problem. "It's running like crap and the check engine light is on." A few hours later I get it back and it's smooth as silk! Mark kept my last ML320 running well through 240,000 miles, and it's still running. I drive from Boulder to Lakewood to use them because I can trust Mark totally. He'll always give me a detailed list of issues, cost for each, which need to be addressed right now, and which can be handled later. Had a problem on a road trip a couple of years ago, and went to a supposed MB expert who was having problems figuring out my trouble. I called Mark, got the 'expert' on the phone with him, and he walks the guy through the issue and how to fix it. Sweet! Even hundreds of miles away he's keeping me going and saving me $$$$. If you're a MB owner, you *really* need to give these folks a try. You simply won't find better, but you can sure spend more trying.

Hello Mark and everybody at German Motors! I want to thank Mark and all the staff at German Motors for all the service you have provided me and my family since 1986. I appreciate not only the customer service, but also the genuine care and professionalism that a lot of other auto repair shops and dealerships lack. Recently my Mercedes-Benz E500 had a vibration issue when driving around at varying speeds. To make this story as short as possible without leaving the important highlights; I took my vehicle to one of the big "Mercedes-Benz Dealerships". My car went up in the air on the lift for no more than 10-15 minutes and the service rep came and told me that the vibration in the car that happening was due to a bad rear differential/axle and needed replacing at the cost of $3417.99. I have a personal rule that in most cases when it comes to house, cars, medical issues, etc. that if a cost of repair or service reaches a certain dollar amount, I usually get a second opinion or even a third opinion and it usually depends on the company or the attitude of the people I deal with. It seemed very fishy to me when the dealership failed to even take the car out for a drive or even thoroughly inspect my vehicle by taking more time to look at all of the possibilities of what was causing my issue. So I took my car to German Motors and after some thorough inspection it was determined that my rear differential/axle was in excellent condition and was NOT AT ALL the reason causing my problem. The problem was the cars motor mounts that had failed and was causing the vibration in the car. All in all I had the motor mounts replaced, transmission mounts replaced, serviced the T-case fluids, replace the rear drive shaft support and bearing and service the rear differential fluid and spent $1626.70 WOW!!! I spent less than what the dealership wanted and had my problem fixed. Now, can you imagine how mad and furious I would be had I let the dealership do work on my car and my problem would still NOT be fixed. I have lost so much trust in dealerships when it comes to servicing my car. Thank you German Motors for saving me money and helping me keep my sanity. You guys are the best and I trust your work!

German Motors has taken care of me since I bought my first Mercedes in the late 80's. Mark and his crew are knowledgeable, quick, polite and just plain nice. The shop is spotless in front and in back. I have absolute trust and confidence in everything German Motors does - they're first-rate!

Mark, Dorothy, Kerri and I would like to express our appreciation for the excellent job you do in maintaining and repairing our two Mercedes. Your timely diagnosis of problems, accurate cost estimates and reliable time estimates are much appreciated. Perhaps most important to us is the honesty, friendliness and cooperation when a vehicle is at your shop for maintenance. We thank you very much.

I've been taking my Mercedes-Benz automobiles to German Motors for service and major repairs over 15 years now. I've also taken my cars to other shops here and there over the years. Hands down, German Motors is the most honest and competent group of automotive specialists I've ever done business with. My 1986 300SDL has 260,000 miles on the odometer, all thanks to Mark, Charles, Billi, Walt, Matt, Chris and all of the other great guys who have kept this car running like new. Truth be told - I'm afraid to drive anything but a Mercedes because German Motors has set the bar so high for all other automotive specialists. I've been referring Mercedes-Benz owners to German Motors for years - I just couldn't imagine them taking their care to anyone else. Thanks again German Motors - let's see if we can make it another 260,000.

I am a car lover and I have owned a lot of Mercedes over the years. One of the first things I learned especially if you own S class, which are very complicated and sophisticated cars is you better not rely on the dealer and you better find a good honest mechanic. Mark, the owner of German motors and Kyle, his head mechanic are probably the best most honest people that I have ever dealt with when it comes to auto mechanics. They fix what is wrong with your car, they try and save you money if they can, and 99.9% of the time it's done right the first time with no collateral damage. As long as I stay in the Denver metro area this is the only place I will ever take my Mercedes.

Mark, I need for you and the crew at German Motors to know how much I appreciate the service that you continuously provide to my son, daughter, friends, and me all of whom have entrusted their cars to you and your excellent staff of technicians. Over the years, we have confronted any number of different issues with the "stable" (280SE, 420SEL, 300D, E420, C280, E430) and I have always been impressed with your ability to assess the problem, repair it appropriately with MBZ authorized parts and to do so at a reasonable costs. Even more importantly, I value the friendly way in which I'm greeted by Billi, either on the phone or when I come into the shop. You are also always available for a least a "hello" and some type of interaction with me regarding my visit. Over the years, Mark, you have become not only my trusted MBZ technician, but a good friend as well. I'm grateful for the referral I received many years ago to your excellent auto repair facility. I got more than I expected! Thanks Mark! Thanks staff!

I have driven a Mercedes vehicle since 1975. With the exception of the first one, the following three have been pre-owned. I first came to German Motors in 1988 with my 1980 300SD on a flat bed. In 1988, when I was given the impression by a local Mercedes mechanic that not only could the repairs be very expensive but he would not know how expensive until he took apart the transmission and he would be glad to buy the car, I called German Motors. I immediately received assurance that the repairs were not expensive and I would have many years of service from the car. Indeed, the repairs were not expensive. Thanks to German Motors' superior service, I drove the car until 1997. It had over 279,000 miles on the original engine when I sold it. Mark Yoakum, proprietor, helped me find a gorgeous, pre-owned, low mileage 1987 420SEL. This vehicle now has over 204,000 lovingly tended miles by Mark and his outstanding staff. I can unequivocally recommend German Motors.

Mark, For over 12 years German Motors has provided exceptional maintenance on my 1987 260E. The first time my 206E was serviced by German Motors was in 1992 and it had approximately 75,000 miles on the odometer. Today my Mercedes is pushing the 242,000-mile mark. I want to express my genuine appreciation to you and your talented German Motors staff for the years of fantastic service that has been provided to the "old Benz". Your establishment has always been fair and has maintained the estimated scope, schedule and cost. On every departure I was comfortable the car had received the proper maintenance and attention. You have always obliged when I requested a quick turnaround. Thank you for providing me with many wonderful, reliable years of driving experience. Because of you and German Motors' proven reputation there is no other Mercedes garage that I'll allow to service the vehicle.